COVID-19 & Use of Telemedicine

As of 03/16/2020, because of the unknown certainty of this COVID-19 virus, Renal Associates of West Michigan, P.C. is now offering virtual visits (also known as telemedicine, telehealth, and televisits).  We are still open and are actively screening patients before the presenting to our office 1-2 days prior to the appointment and additionally when presenting to the office for a visit.

Televisit requirements:

  • Have an account with Renal Associates of West Michigan, P.C. and provide a valid email address
  • Smartphone, tablet, or computer with a camera
    • You will receive an email prior to the appointment with a link to the televisit that you will be able to click.  It will bring you right into the meeting with the physician.

Your health is our top priority.  If you have an upcoming appointment with our office and are feeling ill, please call us as soon as possible to either reschedule the appointment or to change your visit to a televisit/virtual visit.

CDC Recommendation on Hand Hygiene: The ability of hand hygiene, including hand washing or the use of alcohol-based hand sanitizers to prevent infections is related to reductions in the number of viable pathogens that transiently contaminate the hands.  Hand washing mechanically removes pathogens, while laboratory data demonstrate that 60% ethanol and 70% isopropanol, the active ingredients in CDC-recommended alcohol-based hand sanitizers, inactivates viruses that are genetically related to, and with similar physical properties, as the 2019-nCOV.

While the exact role of direct and indirect spread of coronaviruses between people that could be reduced by hand hygiene is unknown at this time, hand hygiene for infection prevention is an important part of the U.S. response to the international emergence of COVID-19.

The virus that causes COVID-19 is very likely susceptible to disinfection practices we implement daily.  Below are additional steps we are taking and what you can do to help prevent the spread of this virus.

What We Are Doing

  • Disinfecting surfaces before and after patient encounters, including patient exam rooms, clipboards, and pens.
  • Offering tissues, masks, and hand sanitizer, although we highly recommend patients that are ill to stay home.
  • Refraining from shaking hands with patients and family members.
  • Requiring any team members that have a cough, fever, difficulty breathing, or feel ill, to seek medication attention and/or to stay home.
  • Asking only one-two people to accompany patients to exam rooms.
  • Actively monitoring updates from Centers for Disease Control & Prevention and Michigan Department of Health & Human Services

What You Can Do

  • Wash your hands often with soap and water for at least 20 seconds and use hand sanitizer if no soap and water is available.
  • Avoid touching your eyes, nose, and mouth.
  • If you are feeling ill, please call your Primary Care Physician (PCP).

For the most up-to-date information, please visit:

Centers for Disease Control & Prevention (CDC)

World Health Organization (WHO)


If you have any questions, you are always welcome to call us at (616) 752-6235.

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